General terms and conditions and statutory information

1 Scope / identity of the provider

These general terms and conditions apply to all contracts that you have with us, John Barber & Sons, Pratik Raj, Lange Reihe 81, 20099 Hamburg, E-Mail: john@johnbarbersons.com, Tel.: 04032898078, via our online shop at johnbarbersons .com complete.

2 Definitions / Applicable Law

2.1 A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

2.2 Entrepreneur is any natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2.3 The law of the Federal Republic of Germany applies to the exclusion of the UN Sales Convention. If you are a consumer and have your habitual residence in a member state of the European Union, this choice of law does not apply if this deviates from mandatory provisions of the state of your habitual residence, which may not be deviated from by agreement.

3 Contract language / storage of the contract text

3.1 The contract language is German.

3.2 When ordering via the shopping cart function of our online shop, you can print out the complete contractual provisions (order data, general terms and conditions and cancellation policy) before completing the order using the print function of the browser and will send them to you again by e-mail with the confirmation of receipt of your order – Mail sent. In addition, the text of the contract is not stored by us and can no longer be accessed by you.

3.3 In the case of inquiries about the conclusion of a contract, which you send to us via other contact options provided on our online shop (e.g. by e-mail), you will receive the complete contractual provisions by e-mail so that you can print them out and save them electronically.

4 Conclusion of the contract / correction of input errors

4.1 The offers published by us represent non-binding offers to conclude a contract.

4.2 You can place a binding order for the goods offered in our online shop using the “shopping cart” function. To do this, place the desired item in the shopping cart using the corresponding button in the respective offer. You can place several items in the shopping cart one after the other. You can call up your shopping cart using the corresponding button in the navigation bar. You can make the desired changes there or initiate the ordering process by clicking on the “Proceed to checkout” button.

Then enter your data for shipping and choose the payment method you want. You can check your selections and entries at any time using the “Back” function of your browser and correct input errors or cancel the ordering process by closing the browser window. In addition, all selections and entries are displayed again on the order overview page and can also be changed and corrected there using the corresponding buttons.

By submitting your order via the “Order with obligation to pay” button, you make a binding offer to conclude a contract with us.

4.3 After submitting your offer, you will first receive an automatic email confirmation that we have received your order. This does not constitute acceptance of your offer.

4.4 The contract with us is only concluded when we have accepted your contract offer. This is done through

– a separate declaration of acceptance by e-mail or
– a shipping confirmation of the ordered goods or
– the delivery of the goods to you

depending on which of the above alternatives occurs first.

If we do not accept the contract in accordance with the above provisions within two days at the latest, this is considered a rejection of your offer and you are no longer bound by it.

4.5 Contrary to the above, if you use an instant payment system, i.e. a payment method in which you make the payment directly and immediately in the ordering process and your account is debited immediately (you can find details on this in the Prices and Terms of Payment section), the contract is with us immediately upon placing your order and making the payment. A separate acceptance of the contract by us is not required in these cases. In the case of payment in advance, the contract with us comes into effect immediately when you place your order. A separate acceptance of the contract by us is not required in this case.

4.6 Requests to conclude a contract that you send us via other contact options provided on our online shop (e.g. by e-mail) are non-binding for you. We will then make you a binding offer, which you can accept within one week, unless otherwise stated in the offer.

5 Prices and terms of payment

5.1 The prices shown in our offers are total prices and include the statutory sales tax.

5.2 Any shipping costs incurred are not included in the total price indicated. Whether additional shipping costs are incurred and their amount can be viewed via a correspondingly designated button on our website and, if necessary, on the respective article page. If additional shipping costs are incurred, these will also be shown separately in the order process.

5.3 For deliveries to countries outside the European Union, additional costs (e.g. taxes, customs duties) may be incurred, which you must bear and pay directly to the responsible authority.

5.4 The payment methods listed below are available to you for payment under the conditions specified there:

PayPal: You can use the payment service provider PayPal (PayPal Europe S.à rl. et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg) to pay by credit card, debit card, prepaid card, on account or by means of the SEPA make a direct debit. PayPal’s terms of use apply, available at: https://www.paypal.com/de/webapps/mpp/ua/legalhub-full. You may need your own PayPal account to use PayPal’s payment services. Payment on account also requires a prior positive credit check. For the implementation of the payment on account, we assign our claim against you to PayPal. You then pay the invoice amount to PayPal immediately after receipt of the invoice within the agreed payment period. If you use the SEPA direct debit procedure, you will be informed by email before PayPal debits your account. Otherwise, your account will be debited immediately when the payment is made.

Klarna instant transfer: In order to make the payment as Klarna instant transfer via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you need a bank account that has been activated for online banking. After entering your data for online access to your bank account, Klarna carries out a coverage check and sends the transfer order to your bank with confirmation of the payment. Your account will be debited immediately when the payment is made.

Klarna invoice: You can pay by invoice via the payment service provider Klarna (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm). Klarna’s terms of use apply to this, available at: https://www.klarna.com/de/agb/. To use the Klarna invoice payment method, you need your own Klarna account. The payment also requires a prior positive credit check. In order to carry out the payment, we assign our claim against you to Klarna. After receiving the goods from us, you pay the invoice amount directly to Klarna within the agreed payment period.

Klarna Sofort: You can use the payment service provider Klarna (Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm) to pay by direct transfer, SEPA basic direct debit or credit/debit card. Klarna’s terms of use apply to this, available at: https://www.klarna.com/de/agb/. To use the Klarna direct debit payment method, you need your own Klarna account. The payment also requires a prior positive credit check. Your account will be debited when paying by SEPA basic direct debit or credit/debit card after the goods have been dispatched. When paying by SEPA basic direct debit, you will be informed separately in advance by e-mail of the time when your account will be debited. If you pay by direct transfer, your account will be debited immediately when the payment is made.

Credit/debit card: When paying with a credit or debit card, the transaction will be carried out immediately after the conclusion of the contract and your account will be debited.

Invoice: With the invoice payment method, you transfer the agreed invoice amount within 7 days of receipt of the goods at the latest. after receipt of the invoice to our account specified there.

Payment in advance: With the payment method in advance, you pay the invoice amount after conclusion of the contract and payment request by bank transfer to our account specified in the payment request. The goods will be shipped after you have instructed the payment to be made within the agreed delivery period.

5.5 In the case of payment methods in which we make advance payments, i.e. the goods are sent to you before you have made the payment, we reserve the right to carry out a prior credit check and to refuse the selected payment method in the event of a negative credit report.

5.6 Unless otherwise regulated above, the payment claims directed against you from the concluded contract are due for payment immediately.

6 Terms of Delivery

You can view the delivery conditions applicable to the respective offer (delivery types and delivery costs incurred and the delivery date) via a corresponding button on our website or on the article page of the offer.

7 Warranty Rights

Your warranty rights in the event of defects are based on the statutory provisions.

8 OS platform / place of jurisdiction

8.1 The European Union provides an online platform for the out-of-court settlement of disputes (OS platform) at: https://ec.europa.eu/odr.

8.2 If you are a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from and in connection with the contract concluded with us is our registered office. The same applies if you do not have a general place of jurisdiction in a member state of the European Union or, in the case of a claim by way of legal action, your place of residence or habitual abode is not known at the time the action is filed.